April 6, 2005
Issue No. 68
Important Software Updates for Desktop Security
by Jay Stamps and Linda Pilkin
If you have not already done so, ITSS urges you to make the following software updates as soon as possible to improve your PC or Macintosh computer's security. The Symantec, Eudora, and Spy Sweeper software updates are available on the Essential Stanford Software (ESS) web site at:
http://ess.stanford.edu/
See also Make Your Windows PC Invulnerable in this issue, which includes a Windows security top ten list.
Software Updates
- Symantec AntiVirus Corporate Edition version 8.1 for Windows, contains
a recently disclosed, serious vulnerability that if exploited could allow
a remote attacker to assume complete control of your PC. Please see:
http://securecomputing.stanford.edu/alerts/symantecav-05-feb.html
To
upgrade to Symantec AntiVirus 9.0.3 (SAV) for Windows, please go to the
ESS site, http://ess.stanford.edu/pc.
It would be wise to remove your current installation of Symantec or Norton
AntiVirus first, especially if it's a consumer edition. To remove software
go to Start | Settings | Control Panel | Add or Remove Programs.
The brief
period of time between your removing the old anti-virus software and installing
the new poses no great danger, but if you wish you can disconnect your
PC from the network after having downloaded the SAV 9.0.3 installer and before
removing the older version.
- Norton AntiVirus for the Macintosh also contains this vulnerability, but
Macintosh users merely need to run LiveUpdate in order to correct the problem.
Virus definitions for the Macintosh from February 2, 2005 and later will
disable the vulnerable component. Instructions for using LiveUpdate and running
it on a schedule (as you should do) are here:
http://www.stanford.edu/dept/itss/ess/mac/docs/nav9/index.html#check
- Spy Sweeper 3.5, which is available on the ESS site, provides improved sweep time and smarter shields to block browser hijacks. It also has a new option to let you decide whether to include cookies in sweeps.
- All versions of Eudora for Windows prior to 6.2.1, which is the version
that is now available on the ESS site, contain multiple serious vulnerabilities,
the details of which are as yet undisclosed. You should upgrade Eudora by visiting
the ESS site as soon as possible. For more information see:
http://www.eudora.com/security.html
For More Information and Assistance
If you run into problems, as always, contact your local support technician, submit a HelpSU request at http://helpsu.stanford.edu, or call 725-HELP.
Make Your Windows PC Invulnerable
by Jay Stamps
By taking a few simple steps, and bearing in mind a few words of caution, you can make your Windows desktop or laptop PC almost invulnerable to the kinds of attacks, whether by hackers or viruses, that we most typically see on the Stanford campus. My focus will be on Windows 2000 and XP.
Before You Begin
Some of my advice is specific to Stanford, and I make a few assumptions:
- Your Windows PC is not part of a "domain," but rather "stand-alone." If you do not have to click "OK" in response to a computer and network usage policy each time you log in, and have no dedicated local technical support, then your computer and your user account are probably not in a domain. For more information please see http://windows.stanford.edu.
- You have administrator rights on your stand-alone PC. Most PC users at Stanford log in as administrators, meaning they have almost total control of their computer, within the limits imposed by Windows itself.
- You have spoken to and have the permission of your local technical support staff (if you have dedicated local support) to make the changes to your system that I will describe.
- You understand that changing security settings, or installing and running security software, can impair functionality. You can always undo any changes you make.
Good computer security is all about striking the right balance between "hardening" your system against potential threats and maintaining ease of use, while always remembering that you share a network with other people. You don't want your PC to spread viruses, or provide a launching pad for attacks against other systems.
Install Windows XP Service Pack 2
If possible, run Windows XP in preference to other versions of Windows, and install XP's Service Pack 2 (SP2). Windows "service packs" include significant enhancements in security and functionality, bug fixes and new features: XP SP2, among other things, represents a major step forward in terms of Windows security.
To install SP2 on an existing installation of Windows XP, use Internet Explorer to visit the Microsoft Windows Update web site, http://windowsupdate.microsoft.com/.
The upgrade to SP2 may require you to install other patches first, with subsequent restarts of the system.
SP2 includes a great many security enhancements, including changes to Internet Explorer (IE). If you use any Stanford business applications, such as Oracle/PeopleSoft or Kronos, you should run a small tool provided by ITSS that will appropriately configure IE: http://www.stanford.edu/dept/itss/ess/pc/xpsp2config.html. The tool may be run either before or after the upgrade to SP2, though the instructions on the download page suggest that you run it after.
It may require an hour or more, as well as a fair amount of free disk space, to install Service Pack 2, so be sure you have time to finish the job before you get started.
Upgrade to XP Professional
If you are running Windows XP Home Edition, or any version of Windows prior to XP, on the campus network, you should consider upgrading your operating system to XP Professional if your PC's hardware will support it. Windows XP Professional includes security and other features that make it more appropriate for use on a large network; XP Home, as the name implies, is designed for home use. Windows XP, in general, is a lot easier to secure than any earlier version of Windows.
Talk to your local technical support staff or submit a HelpSU request if you need advice. Licenses and installation media for Windows XP Professional are available for departmental purchase at a very low cost through Stanford's Campus-Wide Agreement with Microsoft.
ITSS' recommendations for the replacement of aging computer hardware may be found here:
http://www.stanford.edu/dept/itss/ess/adminapps/recommended.html
The Windows Security Top Ten
Unlike some top ten lists, the following items are roughly in descending order of importance, though steps 5, 9 and 10 are special because they address your own habits as a computer user. All of the security-related software I discuss is available on the Essential Stanford Software (ESS) web site: http://ess.stanford.edu/.
More information, supplementing the material below, is available in the form of PowerPoint slides or a PDF file on ITSS' Tech Briefings web page:
http://www.stanford.edu/group/itss-customer/ip/techbriefings/#feb18
The slides will show you how to take many of the steps in my "Top Ten" list. There isn't space here to describe all the procedures in detail. When you visit the Tech Briefings web site, consider subscribing to the mailing list, which announces upcoming briefings.
Note that the Stanford Security Self-Help tool on ESS will help you greatly with steps 1, 2 and 7 below, but it also can make, at your option, a number of other important changes to Windows' security configuration. It provides an "Undo Wizard" that allows you selectively to reverse specific changes if they cause any problems, and it is very friendly and easy-to-use.
1) Patch Microsoft Windows automatically: ITSS
recommends that you use both the Windows Automatic Updates service and BigFix
to keep Windows patched. There will be no conflict between them, and depending
on whether or not you have dedicated local technical support, Auto Updates
may patch your PC sooner than BigFix. BigFix, on the other hand, is more reliable
than Auto Updates, so if Auto Updates hasn't done the job properly, BigFix
will handle the installation of critical security patches for you. Information
about BigFix is available at http://patching.stanford.edu.
You can use the Stanford Security Self-Help tool both to configure Auto Updates
and to install BigFix.
2) Use strong passwords or pass phrases for all Windows
user accounts on your PC: The Security Self-Help tool has a useful "Secure
Password Test." For general
information, please see "Passwords are Passé an article I wrote on pass
phrases, in the January
12 issue of Speaking
of Computers.
3) Use and properly maintain good anti-virus software,
and optionally anti-spyware software: The default configuration of
Symantec AntiVirus Corporate Edition 9.0.3, as provided on ESS, is quite
good. You might want to consider configuring a "scheduled scan," however,
since that isn't done for you. For instructions please see:
http://www.stanford.edu/dept/itss/ess/pc/docs/sav/index.html#auto_scan
Spy Sweeper, also available on ESS, can scan your system for, and provide ongoing protection against, spyware and adware. If Spy Sweeper appears to cause more problems than it solves, you can remove it by going to Start | Settings | Control Panel | Add or Remove Programs. But it is generally useful.
4) Use a firewall, such as Windows XP's built-in software
firewall: The Windows Firewall in XP SP2 is quite an improvement over
the earlier XP Internet Connection Firewall, and provides good protection.
It is also enabled by default. Users of Windows 2000 should either purchase
a software firewall, or consider downloading the free version of ZoneAlarm
from http://www.zonelabs.com/.
Note that no technical support for this free software is available from Zone
Labs or ITSS.
5) Do not open suspicious email attachments or respond
to suspicious requests: Even if an email message appears to be from
a legitimate or trusted source, never open unexpected email attachments,
and never respond to requests to "update your financial information" (or
the like) simply because you received a dire email message informing you
that you must do so "or else." If in doubt, call your financial institution
or submit a HelpSU request. In a phrase, "Be wary."
6) If you're not using it, disable the Windows File
and Printer Sharing service:
If you don't know what this service is, you're probably not using it. There
are other, safer means to share files in any case. Please see http://filetransfer.stanford.edu/.
7) Disable any unneeded user accounts: There may be multiple unneeded user accounts on your compurer, especially if you "inherited" your computer from someone else. The Stanford Security Self-Help tool's password checking feature will show you all the accounts on your PC, and can test whether or not they have reasonably good passwords.
8) Do not use "automatic logon": If you're running
Windows XP and don't have to enter a password when you start your PC, most
likely your primary user account has a blank password. If you're running Windows
2000 and don't have to enter a password, then you probably have "automatic
logon" enabled. This is dangerous, because Windows stores your password in "cleartext" (that
is, in unencrypted form) when you use this feature, and anyone who gains access
to your computer can steal your password easily. To disable auto-logon see
the "Preventing the Password Prompt in a Non-Domain System" section here:
http://support.microsoft.com/default.aspx?scid=kb;en-us;234562
These instructions actually tell you how to enable auto-logon. In your mind simply replace the phrase "click to clear the ... check box" with "click to check the ... check box." You can skip steps 3 and 4 if you wish.
9) Lock your PC's screen when you step away, and shut
down your computer when you'll be gone for more than 6 hours: Note
that if your PC is backed up during the night, for example, or if you need
to access it remotely, you obviously can't shut it down, though you can and
should log out when you leave. To lock your computer screen (locking your
screen will not log you out) if you're running Windows 2000, press Ctrl-Alt-Delete
and then press Enter (this will usually work for Windows XP as well). Also
see these more specific instructions for Windows XP:
http://support.microsoft.com/default.aspx?scid=kb;en-us;294317
10) Where possible, consider using a web browser other
than Internet Explorer, and treat "free" software with suspicion: The Firefox web browser is becoming
increasingly popular because of the vast number of security problems in and
existing exploits that target Internet Explorer. Firefox is available here:
http://www.mozilla.org/firefox/
There are cases, however, in which you must use Internet Explorer, as when you visit the Windows Update web site, or access most Stanford business applications. And Firefox, too, has its own security flaws. Your best protection overall is being careful about which web sites you visit.
And above all don't download "free" software simply because it is "cute," or appears to have useful features, or claims to provide faster connections, better performance or better security, unless you're quite sure of what you're doing. There is much excellent free software on the Internet (Firefox, for example); but a lot of it is best understood to be "spyware" or "adware"-or worse: Read the fine print.
For More Information
For more information about or assistance in making your Windows PC secure, please see ITSS' new self-help web site, or send a HelpSU request to http://helpsu.stanford.edu/.
Stanford Web Resources Offer Online Access to Stanford
Report and Help for Webmasters
by Scott Stocker
The Office of University Communications, which maintains Stanford's main web site now offers online access to the Stanford Report, as well as resources and a webmasters group for Stanford web designers and webmasters.
Stanford Report Access
Stanford Report readers can take advantage of two new options to access the newspaper's content online: via email subscription and via RSS feed. Receive a free weekly email notification of all the latest headlines by subscribing to their email subscription list. To join, send an email to majordomo@lists.stanford.edu containing only the text "subscribe stanfordreport". RSS, or Really Simple Syndication allows readers to access headlines from the Stanford
Report (as well as hundreds of other news outlets) using an RSS newsreader or RSS-enabled web browser, such as Firefox. To find out more and to access the Stanford
Report RSS feed, visit http://news-service.stanford.edu/subscriptions.html.
SU Web Resources
University Communications offers a set of resources and style guidelines for webmasters of departmental or other official Stanford web sites.The "Stanford Web Guide" is available at http://www.stanford.edu/webguide and includes templates appropriate for creating a departmental web site, downloadable Stanford graphics, and a list of additional resources. The site also provides information about web site accessibility.
SU Webmasters Group
All departmental webmasters and web designers are also encouraged to join SU Webmasters. This group meets monthly to discuss issues of interest to the maintainers of University web sites. To join, send an email to majordomo@lists.stanford.edu with the text "subscribe su_webmasters".
For more information, please contact Scott Stocker, stocker@stanford.edu.
Find It @ Stanford: New Linking Service for the Stanford Community
by Sue-Ellen Johnson
You may have noticed a Find It @ Stanford button next to your citation results while searching databases from the Stanford University Libraries and Academic Information Resources' (SULAIR) web site. This button is your link between citations in databases to the full text of journal articles and much more! SULAIR subscribes to many databases and thousands of electronic journals. Many databases provide only bibliographic citations, such as title and author, and not the complete article. Find It @ Stanford is a comprehensive linking solution that uses the Open URL standard to take users directly from a citation in a database to any available online full text. It also provides a link to Socrates (Stanford's
catalog) and other library catalogs, supports citation downloads, and links
to other relevant services.
How Do I Use It?
Simply start a search in one of the databases you normally use, e.g., Academic Search Premier or Sociological Abstracts. SULAIR keeps an up-to-date listing of Find It @ Stanford FAQ page.
When you see a Find It @ Stanford button, click on it. This will open a window with a menu of service options. From there you can get to any of the service options listed on the menu, including those listed under More options.
From the menu, click on Go for the full text option and you are taken directly to the full text of the article (in this case a PDF). See Figure 2 below. You will not lose the result list from your original search when you click on the find it @ Stanford button. Two new windows will be opened. The first will contain the list of find it services (Figure 1 above) and the second window will open when you select one of these services (Figure 2).
In the menu example below, Figure 3, you will note that since full text is not available though a direct link, you will see Interlibrary Loan/Document Delivery as a service under More Options.
How Does It Work?
Using the Open URL metadata standard, Find It @ Stanford takes the information, or metadata, from your citation and then it uses this metadata to locate additional information in other electronic resources as well as defined library services. When you click on the Find It @ Stanford button, a menu screen appears with a list of appropriate services. The services are context sensitive so not all services will display each time you are presented with a menu. For example, if full text is available, there will not be a link to interlibrary loan/document delivery.
Where Can I Get Help?
You can request help by clicking on the Contact Us link in the Find It @ Stanford menu.
Tell Me More About the Technology Behind Find It @Stanford
Find it @ Stanford is based on SFX (an acronym for "Special Effects") technology that Stanford has licensed from Ex Libris (USA) Inc. For more information about SFX, see their web site.
New Telecommunications Fee for Students
by Ethan Rikleen
Next year, the way Residential Computing and ITSS are funded for in-room network connections and local land-based telephones will change, as will the way students obtain those services. In the past, said services were available to on-campus students who wanted them, and those who signed up were charged accordingly on the monthly telecom bill from ITSS.
What Is It?
Beginning in 2005-06, all students who live in on-campus housing (except Schwab) will be able to sign up for in-room network connections "for free," and all rooms will come with land-line phones. To fund these services, all residents will automatically be assessed a new Telecommunications Fee on the quarterly University Bill, alongside room & board, house dues, etc.
Why?
This has been a long-time goal of Residential Computing (and ITSS), and they've been collaborating with several other University departments including Student Housing and the Controller's Office (aka the Bursar's Office) to bring it to fruition. We believe this new funding structure will better serve students and the University, primarily by getting away from the old fee-for-service model that is inappropriate for essential and standard services. Students have been complaining about the University "nickel-and-diming" them for years, and we are mindful of their complaints.
How Much Is It?
The new fee will be $48/quarter (i.e., $16/month), $43 of which will support network connections. For comparison, this year the fee has been $12/month for data, and $13.95/month for phone, with a $33 phone activation charge. Similar services off campus cost about $50/month for data and $15/month for phone, with high connection fees and comparatively slow speeds.
For More Information
To inform students of these changes and the associated benefits, Residential Computing has prepared a list of Frequently Asked Questions (and their answers), available at http://rescomp.stanford.edu/student/services/inrooms/newfeefaq.html and linked from the Residential Computing home page.
Teaching New Media Production Skills in the Dorms
by Jennifer Ly
For many years, most new students took the one-quarter, one unit, pass/no credit CS1c, Introduction to Computing at Stanford course taught by Resident Computer Coordinators (RCCs). Enrollment remained high in the 1990s but began to drop in the 2000s, as incoming students brought more computer skills and experience (and their own computers) with them to Stanford.
In the past year, CS1c enrollment has dropped by about 30 percent and RCCs have seen an increasing demand for higher-level or more specialized topics, both within the CS1c curriculum and external to the class, in the form of workshops. Such topics include HTML, the Web, Photoshop, and video editing.
Students also increasingly need these multimedia skills as instructors incorporate more multimedia elements in their courses. With the new Program in Writing and Rhetoric PWR-2 course requirement, for example, all students are expected to complete a research project involving both oral and multimedia presentation skills.
This past winter, to address the demand, Residential Computing offered a new course with an emphasis on multimedia, as a pilot project. Funded by a Curriculum Development Grant from the Office of the Vice Provost for Undergraduate Education (VPUE), the course was held in four residential clusters: Donner, Roble, Toyon, and Freshman Sophomore College (including Potter College).
CS2c, Intermediate Computing at Stanford, is also a one unit, pass/no credit course taught by the local RCC; it is intended as a continuation of the curriculum of CS1c. Students learn, through hands-on experience, skills such as sound editing, image editing, video editing, and preparing Powerpoint presentations and web pages, including the consideration of aesthetics in presentations and web pages. The course's multimedia equipment includes digital video cameras, projectors, and color printers.
Although enrollment for CS2c was not as high as enrollment for CS1c, Residential Computing plans to eventually expand the Winter Quarter course to all residences with freshmen, the same residences where CS1c will be taught. As a result, it is the expected that enrollment will increase significantly and CS2c may one day replace CS1c as the course taken by most new students.
New and Improved Stanford Grokker Available
by Chris Bourg
A new version of the Stanford Grokker (Grokker 2.3) is now available for use by members of the Stanford community.
Over 2300 members of the Stanford community are already using Grokker as a great new way to search and explore many SULAIR resources including Socrates, Expanded Academic, HighWire Press and seven different search engines.
Grokker's topically organized visual maps give Stanford researchers a simple way to explore, understand, organize, and share vast amounts of information and search results.
Improvements
Grokker 2.3 improvements include:
New information sources:
- RLG Union Catalog, an organization of over 150 research libraries, museums,
and other cultural memory institutions dedicated to expanding access to
their research materials.
- IEEE Xplore, a vast storehouse of full-text, peer-reviewed transactions,
magazines, journals and conference proceedings.
Ability to view the contents of your Grokker map in a list form using List View.
Expanded features and functionality for:
- Academic Search Premier
- Library of Congress
- Socrates
Improved results and categorization for all information sources.
Give It a Try
If you haven't already, try Grokker and discover a new way to retrieve, explore and understand information.
Grokker 2.3 can be downloaded to your personal computer (Mac or PC), at:
http://grokker.stanford.edu/
You can also find Grokker 2.3 on most public and residential computer clusters, and library kiosks.
Learn More About It
To learn more about Stanford Grokker, please visit:
http://library.stanford.edu/about_sulair/special_projects/stanford_grokker.html
Also, be sure to try out the Grokker puzzles in the Stanford
Daily and online at:
http://www.yougrok.com
ITSS Streaming Media Services
by Jeff Bornstein
In an academic and research environment like Stanford, content providers have found all sorts of uses for streaming media using ITSS Streaming Media services.
ITSS is able to stream content for Stanford faculty, staff and students that can be played back using Real Networks' Real Player, Microsoft's Windows Media Player or Apple's QuickTime Player.
Who's Using It
Today, many Stanford web sites are now providing links to stream course lectures, seminars and conferences to broaden their audience and allow students to review material. Many research sites are providing links to their streamed content as it relates to their projects and results. Department and administrative sites are providing streamed content related to their services as well as training and informational material for staff.
Why Not Do It Yourself?
While anyone with the appropriate hardware and software can probably set up streaming media from their web site, such equipment and applications are not found routinely in Stanford departments. It involves many hours of staff resources, streaming server licensing fees and ongoing server support. Additionally, the amount of media you may want to offer (a few video clips, an hour class, etc.) might not justify such a large amount of staff time and financial investment. For this reason since 1998, ITSS has been providing a centralized streaming service for members of the Stanford community to stream media related to their own web sites. And best of all, it is very easy to get started.
How It Works
ITSS staff will take your content, encode it and stream the encoded file from one of ITSS's streaming servers. Staff will provide you with a URL that you can include as a link on your web site to allow your clients to view your content over the Internet. There are a number of other options that ITSS staff can explain and they can make recommendations depending on your specific use of the technology.
For example, if you'd like to combine various separate media together in a single streamed file (e.g., video with PowerPoint sides, text, graphics, and/or HTML links), you can also have ITSS "author" a streaming file generally known as rich media content. Type or copy this http://vodreal.stanford.edu/genome/040413.smil into your browser and see a presentation related to the Human Genome Project at Stanford. Or you can visit the Stanford Humanities Center and select the Steven Pinker program to see how they are using slides, graphics and video together.
Beginning of streamed video of Steven Pinker's
"The
Humanities and Human Nature" lecture.
In addition, if you provide media content in which viewers may be interested in several complete programs or only certain parts of the content, you should consider ITSS's Indexing Service. By adding keywords to your audio and video content, you can make your media searchable, which means it will be more useful and easier to use for your viewers.
For example, if you visit the Hebrew at Stanford Multimedia web site, select Search on the top navigation bar, and enter keywords such as: desk, table, people or restaurants. This will return various clip results so you can see how faculty are using streaming media along with Indexed searchable content to teach foreign language to Stanford students.
Another very popular use of ITSS's Indexing service is Silicon Genesis. If you visit their web site and enter keywords such as: moore, processors, fairchild or intel, the clip results you get back are a unique collection of oral history interviews with pioneers of the semiconductor industry.
Why Is It Useful?
The above examples show just a few ways that streaming media offers advantages over the traditional methods of providing content to your viewers. With this in mind, here are some other reasons why streaming is very useful as a media delivery technology....
Easy access to content: You provide a link on your web page that your clients can easily view at their convenience using free easy-to-download player software.
Faster content delivery to your audience: Your video and audio starts playing quickly because streamed content doesn't need to be downloaded to the user's computer.
Improved content quality: The software is designed specifically for delivering audio and video content to users ranging from low to high-speed internet connections.
For More Information
If you would like more information about ITSS Streaming Media services, please contact Jeff Bornstein at 650-723-4026 or visit the ITSS Streaming Media web site at:
http://streamingmedia.stanford.edu/
Google: Better Searching and More...
by Eleanor Brown
Google, one of the Web's most-used (and useful) search engines, has a wide range of capabilities...and it's not just for searching. You can get definitions, use a calculator, track airline flight information, translate a phrase in a foreign language, and much more.
In this article, you'll find a short list of features, tips, and tools to help you use Google more effectively, as well as web sites that have more information about using Google.
Features
- Define a term: To get the definition of a
word (or words), type "define", a space, and then the word(s) you want defined,
e.g., define rara avis. For a list of definitions for a word(s), just type
something like define:celerity, with no space between define: and the word(s).
- Use a calculator: To add, multiply, or divide
some numbers; convert from centimeters to inches, or solve another mathematical
problem, just type the calculation you'd like to be solved. Nancy Blachman's
Google Guide includes more detailed (but succinct) information about using
the calculator, including advanced math functions and the physical constants
known to Google's calculator function .
- Track flight information or check on delays:
To find out when a flight is arriving, type the flight number, e.g., united
355. To check on delays and weather conditions at a specific airport, type
the airport's three-letter code followed by "airport", e.g., sfo airport.
- Translate a web page: If your search includes
non-English results there will be a link to a version of that page translated
into English.
- Find the location of local businesses and services:
To find the location of a local business or service, click on Local on the
Google home page. In the resulting window, type what you're looking for in
the What space (e.g., Starbucks) and it's locale (e.g., Palo Alto) in the
Where space. A map with exact locations is included with the results.
Tips
- To get more than 10 results per page in your search result, click on Preferences on the Google home page (or on a Google results page) to reset results per
page in the Number of Results section.
- Clicking on the I'm Feeling Lucky button on the Google home page, gives
you the first search result for your query. For example, typing Harvard and
clicking on the I'm FeelingLucky button gives you Harvard University's home
page.
- Adding "acronym" to your search lets you search for a term like ISBN, e.g.,
ISBN acronym.
- Use two periods to search within a range of numbers. For example, typing
laptop computer $400..$1200 returns results for laptop computers in that
price range.
Tools
- If you are using Microsoft Windows with Internet Explorer 5.0+, you can add the Google Toolbar to your browser for more easier searching. It also eliminates pop-up ads, if you use IE 5.5+.
- Google Alerts provides
email updates on the latest Google results for your search query.
- Google's Language Tool ,
also available on the Google home page, lets you translate a phrase into
a foreign language or search for pages in specific languages or located in
a specific country.
More Information
Google's help page not only offers contact information and search help,
it lists Google Features and Tools (with new items highlighted):
http://www.google.com/help/
For more detailed descriptions of Google's features, see:
http://www.google.com/help/features.html
Google Guide: An Online Tutorial
For an excellent online tutorial on searching with Google, including it's special features and tools, see Nancy Blachman's Google Guide at:
http://www.googleguide.com/
If you want to print a copy, you'll find a PDF of the entire guide (140 pages), as well as PDFs of individual sections at: http://www.googleguide.com/toc.html .
Free Assistive Technology You Already Own (It's Built Into Your Operating System)
by Shelley Haven
This column often describes standalone assistive technology software such as speech recognition and text-to-speech applications. But deep within the recesses of your Windows or Macintosh operating systems are little used and under-appreciated control panels and utilities that provide some serious access assistance without add-on programs. Moreover, these features have application beyond the accessibility realm for all computer users, like graphic artists, trainers, and even gamers.
Where to Find Accessibility Options on Your Computer
On a Windows computer, one can find these under the Accessibility Options and Speech control panels (Settings > Control Panel) and under Programs > Accessories > Accessibility. On a Macintosh, their counterparts are Universal Access and Speech, both found under System Preferences.
Here are some useful cross-applications for these accessibility features. While Windows PCs and Macs have similar built-in capabilities, they sometimes go by different names. In the sections below, the Windows name is listed first, followed by the Macintosh name.
Mouse Keys / Mouse Keys
Mouse Keys turns the number keypad on a keyboard into a de facto mouse. The centrally located 5 key becomes the left mouse button. Keys 4, 6, 8, and 2 move the cursor left, right, up, and down, respectively; 7, 9, 1, and 3 move it diagonally to the upper left, upper right, etc. The 0 key is click and hold, while the decimal point releases that hold. Settings in the control panel allow the user to define both the speed of the cursor movement and the acceleration (the longer the key is held, the faster the cursor moves).
Outside of the convenience of mouse functionality without moving your hands from the keyboard, what can you use this for? This keyboard-based mouse gives the user very fine control of cursor movement. For example, in a drawing program without a "nudge" feature, Mouse Keys permits one to move the cursor a single pixel at a time. It can also be used to precisely drag the handles on a graphic. And we know of at least one person who exploited this ability in a gaming environment as a clever means to get to the next level!
While Mouse Keys may appear to have the same functional purpose as the arrow keys, there is a subtle difference. The arrow keys move the keyboard focus - that is, the location of the text entry point. In a word processing program, this is the position of the blinking vertical bar. Mouse Keys, however, moves the mouse focus, i.e., where the cursor is on the screen. Whereas the arrow keys permit keyboard-only selection of multiple words or lines in a document, users can employ Mouse Keys to select multiple objects in a drawing program or crop a picture without moving their hands from the keyboard.
Lastly, here's an application we've relied on more than once: Mouse Keys as an emergency surrogate mouse. If you suddenly find yourself with a non-functioning mouse or a balky laptop trackpad, invoke the Mouse Keys shortcut (Alt-Left shift-Numlock on a PC, or press Ctrl 5 times on a Mac). Although you must use the Numlock key to shift between keypad and keyboard on a laptop, it can get you out of a tight spot during an important presentation!
Sticky Keys / Sticky Keys
This feature permits one-fingered entry of keystrokes that require modifier keys. Thus, instead of pressing Ctrl (or Command) and S simultaneously to save a document, you can press the keys in sequence. If desired, the modifier key symbols will be displayed on the screen when pressed. Sticky Keys works with all modifier keys such as Shift, Control, Command, Option, Alt, Function, and Windows logo.
Sticky Keys can be especially helpful when using the keyboard with one hand and, say, handwriting or using another device with the other (few people have the span to type Ctrl-Alt-Delete one-handed!). One interesting but rather unorthodox use for Sticky Keys is, appropriately enough, when you want to avoid getting your keys sticky. Ever had to type something in a hurry right after that great jelly doughnut? Invoke Sticky Keys with its shortcut (press Shift 5 times on either platform), then press keys in sequence with a single clean finger or knuckle. Awkward perhaps, but effective.
Magnifier / Zoom
The screen magnification utilities on PCs and Macs work somewhat differently from each other, and each has their special niche. Windows' Magnifier (found under Programs > Accessories > Accessibility) magnifies the screen within a window, the location and size of which is defined by the user. The effect is one of a split screen - the magnified portion can either float or be docked at the top, left, right, or bottom, while the remainder of the screen remains in normal view. Thus, one can view, for instance, a full graphic image while seeing an extreme close-up of a detailed section being modified. Magnification can be set from two to nine times normal, and the window can be set to follow the cursor and/or the location of text entry.
The Zoom utility on a Mac (found in System Preferences/Universal Access) magnifies the entire screen at once and smoothes the resulting image to reduce an otherwise highly-pixelated image. One can also set the maximum and minimum zoom magnification. This ability has a very useful application in training venues, such as showing a class how to use software. Set the minimum zoom to 0 (normal view) and the maximum to, say, 4x. Using the hotkeys Cmd-Opt-= and Cmd-Opt-hyphen to zoom in and zoom out, respectively, one can quickly focus in on the cursor location and zoom back out. A trainer might use this approach to draw the audience's attention to a particular icon, for example, then zoom back out to show where it's located on the screen, or quickly display a close-up of an otherwise hard-to-see activity on the screen.
Speech Recognition / Speakable Items
While not expressly for disabilities, both the Windows and Mac operating systems include speech recognition functionality. Windows XP and above includes speech recognition for both dictation and command and control. While not as accurate or robust as standalone applications like ViaVoice, Dragon NaturallySpeaking, or iListen, it adequately converts the spoken word into text in most applications. As with the standalone products, Windows speech recognition requires the user to create a unique voice profile. Initial training takes about 15 minutes, and recognition accuracy will improve with additional training. (For more information on speech recognition in general, see last quarter's column "Just How Practical IS Speech Recognition Software?".)
The Mac's Speakable Items utility is speaker independent (it doesn't require voice training) but it only works for command and control of the computer, not dictation. Users can open and close programs, navigate menu bars, switch between applications, and execute application-specific commands.
Coming Soon to a Macintosh Near You
Apple's next release of the Mac OS, Tiger (version 10.4) will include an exciting new enhancement called Voiceover. Designed as a spoken interface for users who are blind or have low vision, VoiceOver will read aloud text in documents, web pages, and e-mail, as well as provide a spoken description of the workspace and the computer's activities. This functionality is only available in Windows through add-on programs costing several hundred dollars or more.
With VoiceOver active, you will be able to lean back and relax while the computer reads aloud a Web-based article; proofread a report (it's amazing how many mistakes you catch when you both see and hear the text); or listen to e-mails while sipping coffee (and eating that messy jelly doughnut!).
For More Information
If you have questions about computer accessibility and technology accommodations, want consultation on these issues, or just wish to learn more about the intriguing assistive technology available, call Shelley Haven in the ALTeC lab at 725-6173. ALTeC's services are available to students, faculty, and staff who need assistance due to a disability. Students should contact the Student Disability Resource Center (SDRC) at 723-1066 for more information. Faculty and staff who would like to access the Center should contact Rosa Gonzalez, Stanford's ADA/504 Compliance Officer, at 723-0755 for a referral.
Student Computing Survey Results for 2004-05
by Rich Holeton
This year, 3048 students or approximately 46 percent of all undergraduates responded to the 2004-2005 Residence Evaluation, which includes several sections relating to student use of technology at Stanford. The survey was conducted by Residential Education, in collaboration with Residential Computing. For an executive summary and results for the computing questions, visit:
http://rescomp.stanford.edu/info/survey/2004-2005/undergraduate.html
The "About Personal Computing" section includes several new questions about online music services, desktop security, and copyright/DMCA issues. There are also sections about wireless networking and use of campus and residence computer clusters.
For survey results from past years, visit:
http://rescomp.stanford.edu/info/survey/
Graduate Computing Survey results are also available at:
http://rescomp.stanford.edu/info/survey/2004-2005/graduate.html
For more information about the student computing surveys, see http://rescomp.stanford.edu/ or contact Rich Holeton, holeton@stanford.edu.
Are Your Web Pages Adequately WebAuth-Protected?
by John Klemm
In Winter Quarter, ITSS made a change to SUNet ID sponsorship policy that makes it easy for regular Stanford faculty or staff to sponsor a base SUNet ID for anyone with a legitimate business need for network identification credentials or basic SUNet services. (You can find out more about this at http://itss.stanford.edu/services/sponsorship.) The change does, however, spotlight the fact that SUNet IDs are not limited to faculty, staff and students, which may require web sites providing Stanford services to limit access to those services using a finer filter than the basic WebAuth requirement of a SUNet ID.
So, for instance, you may be providing an online web service licensed for use only by Stanford faculty, staff and students. If you restrict access to the web site using basic Stanford Web Authentication (or WebAuth as it's known casually), anyone with a SUNet ID can use your web site, meaning access to your service is available not just to faculty, staff and students, but also to hundreds of consultants, contractors, non-registered students, recent students, NDO (non-degree option) students, and others.
How to Change Access Limits
If this is an issue for your web site, there is an easy solution that works perfectly in many situations, again using WebAuth. With WebAuth, it's easy to be more restrictive, limiting web site access to broad subsets of the Stanford community, based on an individual's official status.
With WebAuth, it's easy to be more restrictive, limiting web site access to broad subsets of the Stanford community, based on an individual's official status.
The 6 available subsets, called "system privilege groups" (privgroups), are
- stanford:students
- stanford:faculty
- stanford:staff
- stanford:stanford - a combination of #1, 2 & 3
- stanford:academic - more or less a combination of #1 and 2
- stanford:administrative - more or less a combination of #2 and 3.
With WebAuth, you restrict a web site to SUNet ID holders by creating an AFS file named ".htaccess", whose content looks like this:
AuthType WebAuth
To request the further limitation by a system privgroup, you simply add a line naming the desired privgroup:
AuthType WebAuth
require privgroup stanford:stanford
Under that example, the person surfing the web must not only be authenticated as a Stanford user (via SUNet ID and password, which the first line demands) but then must also be a member of the students, faculty or staff privgroups.
Create Your Own Privgroups
You can instantly create your own privgroups of specified SUNet ID holders to give the members of that group access to restricted portions of your personal Stanford web site. Departments can do the same for their web space, though they may face an initial step that requires some setup by ITSS.
For More Information
More information about privgroups, including detailed definitions of the six system privgroups, is available at:
http://itss.stanford.edu/services/workgroup/
And for details on creating an htaccess file for use with WebAuth, see:
http://www.stanford.edu/leland/howto.webauth.html
StanfordYou Changes Make It Easier to Use
by John Klemm
It's a whole new You! StanfordYou, that is. Well, maybe it's not entirely new - you'll use StanfordYou for the same reasons as before, such as to change your SUNet ID password, or to update your information for Stanford.Who and the Stanford Directory. But ITSS has made changes that make StanfordYou easier to use, easier to understand, and easier for them to change as future needs arise.
You'll see the changes starting with the home page: a cleaner listing of the options, with fewer graphics, which helps make them more accessible to sight-impaired users with screen-reader software. Reflecting privacy concerns, StanfordYou no longer shows some non-Stanford personal information, such as your social security number and birthdate.
In fact, most of the changes are minor and cosmetic, so the details aren't important here. We've put a lot of effort into simplifying StanfordYou, so the less you notice, the more successful the changes. Many are based on user research and redesign proposals done for us by Computer Science students. The students developed a research project in which they conducted interviews with and observed site usage by members of the StanfordYou user communities (faculty, staff, students). They then identified use patterns and recommended design changes. Their help was invaluable and ITSS is grateful to them for choosing StanfordYou as the target application for their academic work.
The new StanfordYou debuted early in Winter Quarter at:
http://stanfordyou.stanford.edu/
As always, if you have questions about StanfordYou, please use HelpSU to get answers and assistance.
On-Campus Computer Training Labs Available for Rent
by Leni Silberman
You may already know that ITSS maintains five computer training labs and one lecture hall for the many computing courses and workshops it offers, but did you know that these facilities are also available for members of the Stanford community to rent to conduct their own computer training, collaborative meetings, lectures, or conferences?
The Encina Modular Instructional Labs are located at 427 Arguello Way near Serra Street, just a short walk from the Schwab Center. The three classrooms at this location include 18 Windows-based student workstations, an instructor workstation (including the ability to connect your own laptop), and AV presentation equipment. This newly renovated facility is ideal for those needing something close to the center of campus.
Encina Modular Instructional Lab B
A PC classroom and a Macintosh classroom are located on the west side of campus, in Jordan Quad. These two rooms, like the others, have everything you'll need to conduct computer training. Close by is an 80-seat lecture hall where you can present using available workstations or from your own laptop.
More details, including specifics about equipment and rental rates, is available on the web or by calling ITSS Technology Training Services at 723-4391.
And don't forget: ITSS Technology Training Services also offers many of its own options for computer training, including hands-on classes, online classes, and one-on-one training. For more details, see:
http://techtraining.stanford.edu/