In April 2005, a marketing questionnaire was sent out to all clients who used the ITSS Videoconference service over the past twelve months to gather input on the usage, technology requirements, and economics of maintaining the existing service profile. The results of that questionnaire indicated a strong preference for a desktop videoconference solution that could be conducted from an office computer over on-site videoconferencing.
With the availability of videoconference technology at the desktop, the high cost of maintaining and upgrading the videoconference equipment, and the low volume of usage of the videoconference room, ITSS made the decision to discontinue its videoconference service as of June 30, 2005.
ITSS has provided alternative solutions for videoconferencing:
