The Marketing team in ITSS Client Support is dedicated to giving the Stanford community a thorough non-technical analysis and benefits explanation of services provided by ITSS.
University Medical Center
This year, a special review was held for our colleagues at the University Medical Center that focused on services available specifically for the hospital. Many services offered to campus are not available to the hospital because of their separate reporting, organizational, and policy structure. The review was held in February 2005, at the Clark Center and showcased the benefits of having SUNet ID's, the use of Biblesheets (building diagrams for telecommunications), the SpectraLink phones, and uses for their Campus Card.
All Stanford Staff
In April, the team held the first of three general session reviews for all Stanford staff at the Clark Center Auditorium. The April review included sessions on BigFix Patch Management (computer security), ChaMP (hardware maintenance), Software Licensing (software products and purchases), and ESS (Essential Stanford Software).
The July Services Review was moved to Tresidder Union based on feedback received, to be closer to the center of campus for more staff to have the opportunity to participate. Topics reviewed included the Registry, Windows Infrastructure (Active Directory) service, benefits of using Stanford DSL, and the Sundial Calendar.
In August, once again at Tresidder, the team focused on how departments can get help with IT services with Computer Resource Consulting, the Help Desk services, Net-to-Jack Service for networking reliability, and the new IT Self Help website. All staff and faculty are welcome to attend the general overview technology sessions.
For More Information
More information on the latest review can be found at:
