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October 2, 2007
Issue No. 75

Table of Contents

IT Services Launches Redesigned Home Page and New Searchable Catalog

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by Dave Ream

Tired of looking for a needle in the haystack of service and order links on the IT Services web site? Wouldn't a searchable catalog make things easier? During Spring Quarter, that's just what the University's central IT provider organization introduced -- along with a reworked home page that emphasizes quick access to help resources and ways to order services. The site is located at:

http://it-services.stanford.edu/

Screenshot of IT Services home page

Service Catalog

The service catalog is available to anyone for browsing and searching services and related links. A link on the home page labeled "Browse, search, and order services" directs visitors to a complete A-to-Z service list headed by easy-to-use search options and controls.

To make the catalog more powerful for Stanford users, designers have made use of WebAuth and the University's central directory: a database back-end powers an option to login and view a service list tailored to the user's primary Stanford affiliation of staff, faculty, or student -- or to a more specifically defined role. Defined roles currently include Local Network Administrator, Resident Computer Consultant, and Department Contact with OrderIT site access.

For each service on the listings pages, the catalog displays a brief description along with links to more extensive documentation and to the tool or site used to order that service. For services obtained via the OrderIT Web site, these links change dynamically in the "tailored" view based on whether the user is a Department Contact or not (Contacts link directly to OrderIT while others access a help page that explains the OrderIT enrollment and authority process).

Other New Features

Following are a few other features that were added to the IT Services Web presence last spring:

For More Information

You can find more information about the new site here.