Stanford Answers and SSC Help Students and Others
by Tom Goodrich, Kelly Takahashi, and Melissa Wibom
The Student Services Center (SSC) has joined Stanford Answers, the online knowledgebase from IT Services, to provide even more information online. Stanford Answers continues to provide a fast and easy way for all members of the Stanford community to find answers to their information technology questions.
Visit the Student Services Center Online
Now students and parents can use the SSC's askJane Web site to find answers to commonly asked questions about their University bill, registration, financial aid, housing, Stanford ePay, and cashier services. The site is named in honor of Jane Stanford, co-founder of Stanford University, and was launched with a sister site documenting the life and dedication of Jane Stanford. The Jane Stanford site is linked on the askJane site or can be reached directly.
To see all of the student information, visit http://askJane.stanford.edu. You'll also find a link to askJane on the Student Services Center Web site and Stanford Answers now includes a link to the SSC.
Get Information Technology Answers
The Information Technology part of Stanford Answers continues to grow. Available at http://answers.stanford.edu, the IT Support Center has the information you need to help secure your data, make the most of the new calendar, work anywhere with WebEx, and so much more.
When you click Login to the full collection, you'll have access to in-depth answers and videos about the software you use most like MS Office and Apple Boot Camp. And the list is always growing. Recently, we've added help for Adobe Acrobat 9, Internet Explorer 8, Firefox 3.1, Publisher2007, and InfoPath 2007. Got a question about an operating system? Get answers instantly for Windows Mobile 6, Mac OS 10.5 Leopard, Red Hat Enterprise Linux, and others.
More Information
If you have questions about the SSC's new askJane site, send an email to askjanefeedback@stanford.edu. If you have questions about Stanford Answers, send us a note at stanford_answers@lists.stanford.edu.
